Service · Automation Architecture

We build the Company Brain that runs your operations.

Not tool installs. Not a Zapier bundle. We map every workflow, model the ROI before you commit, and architect the system that removes 50–80% of the manual work your team does today, across sales, ops, support, and finance.

  • Productized audit, fixed scope
  • ROI modeled before you commit
  • You own every system we build

AI is no longer the differentiator. Architecture is. Anyone can wire a chatbot to a sheet. Almost no one can map a business, model the leverage, and ship a system that survives scale.

Process first
we map and quantify before we automate anything
ROI partner
priced against the value created, not our hours
You own it
systems ship in your accounts with a written runbook

↳ The Company Brain

One operating system.
Every department connected.

Most companies run on 20–50 disconnected tools, manual re-entry, and tribal knowledge in someone's head. The Company Brain is the centralized system we architect so your data lives in one place and your workflows run themselves. We act as your Automation Architect, not a tool vendor.

SINGLE SOURCE OF TRUTH
Data centralized
No more re-entering the same record into five tools. One canonical layer that every workflow, agent, and dashboard reads from and writes to.
WORKFLOWS THAT RUN THEMSELVES
Manual work removed
Intake, routing, approvals, handoffs, reporting. The repetitive 80% of the job runs without a human in the loop. People supervise and decide.
INTELLIGENCE ON TOP
AI agents layered in
Classification, drafting, extraction, decision support. Agents sit on top of clean workflows, not in place of them, so they're reliable instead of a demo.

↳ What we automate

Four categories.
One connected system.

If a process is repetitive, has a clear trigger, and a defined end state, it belongs in the Company Brain. If it doesn't, we'll tell you in the audit instead of selling you a build that fails.

CATEGORY 01
Customer-facing
Onboarding sequences, NPS / feedback loops, support-ticket routing and triage, lifecycle emails, churn-signal alerts, expansion-trigger detection.
CATEGORY 02
Revenue operations
CRM hygiene, lead routing and round-robin, quote and contract workflows, deal-stage automation, pipeline reporting digests, attribution stitching across tools.
CATEGORY 03
Internal operations
Employee onboarding and offboarding, approval chains, document parsing, invoice and PO processing, recurring reporting, cross-platform data sync, scheduled digests to Slack or email.
CATEGORY 04
AI agents
Inbox triage and draft replies, meeting-prep briefs, research agents on named accounts, internal Q&A on your company docs, support deflection bots, content moderation pipelines.

↳ Concrete examples

Systems we've shipped
that pay for themselves.

These aren't hypotheticals. Each one is patterned after a real engagement, with the before/after and the conservative annual ROI the client actually modeled.

01
Inbound demo request → enriched → routed → calendar invite
Before: 18 minutes of manual work per request. After: 90 seconds, fully automated, AE gets a brief in Slack before the call. ROI: ~14 hrs/week recovered ≈ $58K/yr, payback under 2 months. Stack: n8n + Clay + HubSpot + Slack + Cal.com.
02
Support ticket auto-triage with AI classification
Before: 2 hrs/day for the support lead just sorting and routing. After: Tickets land in the right queue with a draft reply and severity score. ROI: ~10 hrs/week recovered ≈ $46K/yr, payback under 3 months. Stack: n8n + Anthropic + Intercom + Linear.
03
Employee onboarding from offer accepted → day one ready
Before: 6+ tickets across IT, HR, and ops per hire, often missed. After: One trigger provisions accounts, sends welcomes, schedules onboarding, posts an intro thread. ROI: ~5 hrs saved per hire + fewer day-one failures. Stack: Make + Google Workspace + Notion + Slack + 1Password.
04
Weekly RevOps digest with deal-risk flags
Before: Head of Sales spending Sunday night building a slide. After: A digest hits leadership every Monday 7am with pipeline movement, at-risk deals, and the calls that need a nudge. ROI: ~6 hrs/week of leadership time + faster deal saves. Stack: n8n + HubSpot + Gong + OpenAI + Slack.

↳ Where every engagement starts

The Automation Audit.
Map first. Build second.

We never automate blind. Every engagement starts with a paid, fixed-scope audit: we map how the business actually runs, score every opportunity by ROI, and hand you a roadmap, whether or not you build with us.

Phase 1
Map & shadow
Week 1
  • Interview the people doing the work, not just managers
  • Shadow the real process, not the documented one
  • Current-state map with a friction overlay
  • Tool and data inventory
Phase 2
Score & model
Week 1–2
  • Every opportunity scored on impact, effort, confidence
  • Defensible ROI model per system
  • Payback period, conservative by default
  • Opportunities grouped into systems
Phase 3
Roadmap & decide
Week 2
  • Phased build plan with realistic timelines
  • Build / buy / leave-alone decision framework
  • Side-by-side current vs future state
  • Leadership-ready audit document

What you walk
away with.

01
A documented map of every core process
How the business actually runs today, with the friction made visible and forensic, not how anyone assumes it runs.
02
Opportunities ranked by ROI
Every automation opportunity, scored and stack-ranked by payback, so the sequence is obvious and defensible.
03
Quantified hours and dollars saved
Per opportunity: time saved, dollar savings, capacity unlocked, risk reduced, and a payback period in months.
04
A phased roadmap + build/buy/leave framework
What to build first, what to buy off the shelf, and what to leave alone. The audit fee credits 50% toward implementation.

↳ ROI & the cost of inaction

We price against
the value created.

Automation isn't time-for-money work. Every system is modeled the same way: hours removed → dollars saved → capacity unlocked → risk reduced → implementation cost → payback period. We're conservative on every input. If a number is uncertain, we use the lower bound and flag it.

The real question is never "what does this cost." It's the cost of inaction: who's doing this work today, what breaks when volume doubles, and how much longer the team can absorb it manually. The audit puts a real number on that.

Worked example: a system that removes $167K/yr of manual labor is priced at $30K–$60K and pays itself back in under 3 months.

Book a diagnostic call

↳ Pricing

Audit first.
Build priced to ROI.

The Automation Audit is a flat $2,000, delivered in 10–14 days, with 50% credited toward implementation if you build with us. Implementation is priced against the value the audit proves, not hours. You own every system, with the source and a written runbook.

SIMPLE
Single department build
One workflow or a tight set inside one team. $8K–$25K.
MULTI-SYSTEM
Connected multi-system build
Several systems wired into a shared data layer. $25K–$60K.
OPERATING SYSTEM
Full Company Brain
End-to-end operating system across departments. $60K–$150K.
ENTERPRISE
Multi-department + agents
Org-wide architecture with dedicated AI agents. $150K–$400K+.

Ongoing optimization and operations retainers run $3K–$15K/mo depending on system count and SLA. Quoted in the audit, never a surprise on the invoice.

↳ Fit check · the SCORE method

Is this
right for you?

We qualify on SCORE: Severity of the problem, Complexity of the workflows, Operational commitment to change, Resources to build on, and Expansion potential. High SCORE, we move fast. Low SCORE, we say so.

High SCORE

Book the call

  • ✓ Manual work is costing real time and money at scale
  • ✓ Workflows are complex enough to need architecture
  • ✓ Leadership actually wants to change how it operates
  • ✓ Budget and a tech environment to build on
  • ✓ Clear room to expand into other departments
Talk first

Let's scope it

  • ? Highly regulated data (HIPAA, SOC 2 scope)
  • ? Legacy systems with no API surface
  • ? "We need an internal tool", depends on shape
  • ? You already have a system you want us to take over
  • ? Single department, unsure if it's worth the audit
Low SCORE

We'll say no

  • ✗ "Build me an entire SaaS product"
  • ✗ The process isn't actually defined yet
  • ✗ You want hourly staff-aug, not a system
  • ✗ No appetite to act on the audit findings
  • ✗ Want a secret black box (we ship the source)

↳ After launch

The audit ends.
Implementation begins.

Launch isn't the finish line. We track realized vs projected savings on every system, re-audit every six months as the business changes, and expand from one system into the rest of the org. One Company Brain becomes six departments.

EXPANSION 01
More workflows
Deal scoring, AI routing, new onboarding automations layered onto systems you already own.
EXPANSION 02
New departments
Start in ops, expand into sales, support, billing. The data layer is already there.
EXPANSION 03
Dedicated AI agents
One agent per function: SDR, support, analyst, ops, reporting. Trained on your Company Brain.
EXPANSION 04
Ops retainer
We run and optimize the systems, monitor failures, and ship improvements on a monthly cadence.
EXPANSION 05
Recurring audits
A six-month re-audit catches new friction, validates savings, and keeps the roadmap honest.
EXPANSION 06
Strategy consulting
Helping you stand up an internal automation function once the system outgrows a vendor.

↳ Common questions

Everything you should know
before we talk.

It's a fixed-scope diagnostic: we map how your business actually runs, score every automation opportunity by ROI, and hand you a phased roadmap with a build/buy/leave decision framework. It's paid ($2,000) because it's real work that's valuable on its own, the deliverable stands even if you never build with us. 50% credits toward implementation if you do.
Because that's exactly how companies end up with a half-built workflow nobody uses six months later. Tools without mapping fail. The audit is what makes the ROI defensible and the build sequence correct. We don't take build-only engagements.
Against the value the audit proves, not hours. Benchmarks: single-department build $8K–$25K, multi-system $25K–$60K, full Company Brain $60K–$150K, enterprise multi-department with agents $150K–$400K+. The number is tied to modeled savings and headcount impact, and it's in writing before any build starts.
You do, from day one. Every system ships in instances your team owns, your n8n, Make, Zapier, Supabase, with the source and a written runbook. We're never the single point of failure between you and your operations.
Three options. (1) Your team, with the runbook and a support window. (2) We retain operations on a defined monthly retainer ($3K–$15K/mo). (3) Mix, we run it for the first 90 days, your team takes over once the system has stabilized. We also re-audit every six months to validate realized vs projected savings.
Yes, most systems we ship now have at least one LLM step. Classification, drafting, extraction, and summarization are the cheapest wins. We pick the right model per step (Claude, GPT-class, or open-source via API), version the prompts, and monitor token spend. Agents sit on top of clean workflows, not in place of them.
Yes, see GTM Automation. Many clients buy both: GTM Automation to drive pipeline, and Business Automation to architect the Company Brain that absorbs the operational load the new pipeline exposes.

↳ Last step

Pick a time that
works for you.

30 minutes. Bring the process that hurts the most. We'll tell you whether it's an audit candidate, what the Company Brain would look like, and the rough ROI, on the call, not three days later.

  • 30 minutes, on a calendar slot you pick below
  • Honest read on whether the audit is worth it for you
  • Scope and ROI framing before any money changes hands
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